;
FAQ

Frequently Asked Question

Is it good to detail my car outside?

Detailing your vehicle’s exterior may not be recommended due to the Extreme Weather Conditions and  Hot Surface Temperatures: Excessively high surface temperatures from prolonged sun exposure can make the detailing process uncomfortable and less effective and also another reason is Immediate Exposure to Pollutants.

What is Ceramic Coating?

A ceramic coating is a liquid polymer sealant that chemically bonds to your vehicles factory paint, creating a layer of protection.

How long does ceramic coating takes to cure?

Ceramic coatings need to cure for around 24 hours before being exposed to rain. Your car will need to be garaged overnight unless the weather forecast is for no rain. However, ceramic coating will take about 2 weeks to cure to its full strength.

Why do I need ceramic coating?

Ceramic coating provides great protection against contaminants and minor scratches, making the vehicle much easier to clean up.

Do I need Ceramic coating if my car is wrapped?

A ceramic coating works on a vehicle wrap just like it would on regular vehicle paint. It enhances the gloss look of the wrap while filling in tiny imperfections which turns the wrap into a hydrophobic surface.

What’s the benefits of ceramic coating?

  • Protection from Harmful UV Rays.
  • Protection from Chemical Stains.
  • Hydrophobic Nature, Ease of Cleaning. …
  • Candy-Like Gloss. .
  • Protection from All Types of Scratches and Swirl Marks.
  • Protection from Water Spotting.
  • Stop the Need for Car Wash

How long should I wait to wash my car after applying ceramic coating?

One thing a lot of people do not realise is that the first wash is the most important to get right. The golden rule you should always stick to after a ceramic coating is Do not wash your car within 7 days of application. You need to give the Coating time to fully cure on your vehicle
One wash every 2 weeks is what you should be aiming for at a minimum.

How often should I wash my vehicle?

As a rule of thumb, it’s important to wash your car at least every two weeks.

How often should I polish my vehicle? 


If you’re taking good care of your car, polishing your car once or twice a year should be sufficient to fix up any minor scratches or wear. If you frequently find yourself with scrapes or spots, you can take it to be polished more regularly. However, it’s best to limit any kind of harsh polishing (Medium Cut or Above ) to two times per year maximum.

Why should choose Prestige Car Detailing?

Prestige Car Detailing has been into detailing business for over 12 years and is committed to providing you with the highest level of quality and customer service. We only use the top products and tools in the market. All of our products are tested and researched to the highest level of quality. We care about you and your vehicle, which is why we are fully licensed and insured.

How Do I make a booking?

Book online, call and email us, or fill in the form on our website’s Contact Us page and we will make your booking.

What other services do you offer?

We offer Car detailing training and window tinting

What types of vehicles do you detail?

We detail all types of vehicles and Motorbikes

What type of products do we use?

We only use the top products and tools in the market.

How much notice is needed to book you an appointment?

3 to 7 days in advance to get you on our schedule. 

What can I expect after I make the booking?

Before your schedule, you will receive a reminder text message about your booking.

Where will you be detailing my car?

The car detailing will be in our workshop in Rydalmere

Should We empty my Vehicle before you come?

We usually ask customers to remove all belongings inside the vehicle, so we can clean every area such as the door panel, glove box, and boot area.

What payment methods do we accept?

We accept Credit cards (Visa & Mastercard) Amex/American Express, bank transfers, and cash.

How long does a full detail take?

Depending on the condition of your vehicle, typically takes between 4 – 5 hours.

Do you do paint correction?

Yes, we specialise in paint correction.

Our paint correction service is focused on restoring and enhancing your vehicle’s paint finish. We use advanced techniques to remove imperfections like swirl marks, light scratches, and oxidation, bringing back that showroom shine to your car.

Do you do ceramic coating?

Yes, we offer ceramic coating services.

Our ceramic coating is a protective layer applied to your vehicle’s exterior surfaces. It provides long-lasting protection against environmental factors, UV rays, and contaminants. This nano-coating creates a hydrophobic barrier, making your car easier to clean and maintaining a glossy appearance. Our ceramic coating services are designed to keep your vehicle looking its best while reducing the need for frequent detailing.

How long does a Ceramic coating last?

Our Ceramic coating comes with 10 years warranty. However, we also have other coatings that come with a lifetime warranty depending on the maintenance of the vehicle. 

Does deep interior cleaning require seat removal?

We only remove seats if you ask us our detailers at extra costs.

How long does deep interior cleaning last?

Usually takes 2-3 hours to complete the job, depending on the car.

What are your hours of operation?

Mon – Saturday : 8:30AM – 8:30PM

Sunday Special appointments only ($50 in any of our services)

What area do you cover?

We cover all Sydney

What if it rains on the day of my booking?

If you have a covered area, we can still detail your vehicle. If you do not have we can reschedule for the next available date.

How do I cancel my booking?

Simply, you can notify one of our staff 48 hours prior to your booking. Deposit will not be refunded.

Do you charge for the inspection of my vehicle?

We charge $65 to inspect the paint on your vehicle and the interior.

Can you fix the scratches on my vehicle?

It depends on how deep the scratch is, typically paint correction removes  90% of paint defect. However, we cannot promise that we will remove all scratches. Machine buff and sanding will be applied if needed minimise the damage.

What is a clay bar?

A clay bar is either a natural or synthetic engineered resin compound designed to remove contamination from your vehicle surface to provide a contamination-free, smooth surface.

Do I need to be there on the day of the booking?

Yes, someone is required to be there to ensure that you satisfied with the results.

Will there be any additional charges during the detailing?

Yes, additional charges may apply if we find your vehicle takes more time for us to clean, extra charge will be applied for sand, dog hair, mud and any vomits.

Can you remove the bad odor from my car?

Yes, we can, we have special chemicals and machines that will remove the odor from your car. 

Do you deal with mould?

Yes, we do.

What is a Graphene Coating?

Graphene coating is a durable, protective layer that enhances surfaces and provides resistance to scratches and chemicals. It offers a glossy, hydrophobic finish for extended longevity.

What is a Paint Protection Film (PPF) ?

Paint Protection Film is a clear, thin layer applied to a car’s paint to shield it from scratches, rock chips, and other minor damages, preserving the vehicle’s appearance.

How Long Does PPF Last?

The duration of a Paint Protection Film’s effectiveness varies, but it typically lasts between 5 to 10 years with proper care.

Max Campbell
Max Campbell
2024-04-13
Fantastic work, couldn’t be happier.
Jarren Nelson
Jarren Nelson
2024-03-04
Bought a second ha and car that had scratches and I wanted the paintwork to be brought back as best it could. The team at prestige were great and got rid of a lot marks and scratches. Car looks great now. Very professional and great workmanship
Van Co
Van Co
2024-01-30
5 stars, great results. Highly recommended
Sophie Johnson
Sophie Johnson
2024-01-27
Couldn’t recommend these guys enough, done an amazing job on my Land Rover with their detailing and window tinting, provided all round great service.
Lam Cao
Lam Cao
2024-01-12
Professional and friendly team at Prestige Car Detailing... couldn't be happier with how the car looks.
Anthony Tini
Anthony Tini
2023-12-10
Fantastic thankyou
Kev Tran
Kev Tran
2023-12-06
Recently got my BMW X3 detailed and ceramic coated with Jack and a Fon. They were super professional, they went above and beyond. I love the result 😊 Highly recommended
YI ZENG
YI ZENG
2023-11-19
Best car detailing I ever had, very nice team. Always fulfill customer desires. Bring down all the dirt by extreme attention to detail. Car just look like new again. Service 10/10 Highly recommended to everyone one. And will definitely come back.

;