Frequently Asked Questions

After you make a booking with Prestige Car Detailing, you can expect the following:

• Confirmation: You will receive a text message confirming your booking date and time.
• Reminder: A reminder text will be sent a day before your appointment.
• Pre-Service Inspection: Upon arrival, we will conduct a thorough inspection of your vehicle and discuss any specific concerns or requests you may have.
• Professional Service: Our trained and certified technicians will meticulously detail your vehicle using top-quality products and tools.
• Follow-Up: We will follow up with you to check on your satisfaction and provide maintenance tips to keep your vehicle looking its best.

Prestige Car Detailing has been into detailing business for over 10 years and is committed to providing you with the highest level of quality and customer service. We are fully trained and certificed by Gyeon and Gtechniq, which mean we undergone specialised training and assessment to become an expert in applying and maintaining their products, which are often related to car detailing and protection. We only use the top products and tools in the market. All of our products are tested and researched to the highest level of quality. We care about you and your vehicle, which is why we are fully licensed and insured.

You should wash your vehicle every two weeks to maintain its appearance and protect its paint. Regular washing helps remove dirt, grime, and contaminants that can damage the exterior. If you drive in harsh conditions or areas with a lot of pollution, consider washing it more frequently. As a rule of thumb, it’s important to wash your car at least every two weeks.

Book online, call and email us, or fill in the form on our website’s Contact Us page and we will make your booking.

You do not need to be present on the day of your booking with Prestige Car Detailing. However, we do recommend being available at the beginning to discuss any specific concerns or requests and to allow us to inspect your vehicle. If you're unable to be there, we can arrange everything over the phone or via text to ensure your needs are met.

The car detailing will be in our workshop in Rydalmere and we do offer mobile services across all Sydney.

If you’re taking good care of your car, polishing your car once or twice a year should be sufficient to fix up any minor scratches or wear. If you frequently find yourself with scrapes or spots, you can take it to be polished more regularly. However, it’s best to limit any kind of harsh polishing (Medium Cut or Above ) to two times per year maximum.

A ceramic coating is a liquid polymer sealant that chemically bonds to your vehicles factory paint, creating a layer of protection.

Ceramic coatings need to cure for around 24 hours before being exposed to rain. Your car will need to be garaged overnight unless the weather forecast is for no rain. However, ceramic coating will take about 2 weeks to cure to its full strength.

Ceramic coating provides great protection against contaminants and minor scratches, making the vehicle much easier to clean up.

A ceramic coating works on a vehicle wrap just like it would on regular vehicle paint. It enhances the gloss look of the wrap while filling in tiny imperfections which turns the wrap into a hydrophobic surface.

• Protection from Harmful UV Rays.
• Protection from Chemical Stains.
• Hydrophobic Nature, Ease of Cleaning. …
• Candy-Like Gloss. .
• Protection from All Types of Scratches and Swirl Marks.
• Protection from Water Spotting.
• Stop the Need for Car Wash

One thing a lot of people do not realise is that the first wash is the most important to get right. The golden rule you should always stick to after a ceramic coating is Do not wash your car within 7 days of application. You need to give the Coating time to fully cure on your vehicle
One wash every 2 weeks is what you should be aiming for at a minimum.

We offer Car detailing training and window tinting

We detail all types of vehicles and Motorbikes

Detailing your vehicle’s exterior may not be recommended due to the Extreme Weather Conditions and  Hot Surface Temperatures: Excessively high surface temperatures from prolonged sun exposure can make the detailing process uncomfortable and less effective and also another reason is Immediate Exposure to Pollutants.

3 to 7 days in advance to get you on our schedule.

At Prestige Car Detailing, we only use the top products and tools in the market. We are fully trained and certified by Gyeon and Gtechniq, ensuring your vehicle receives the highest quality care and protection.

We usually ask customers to remove all belongings inside the vehicle, so we can clean every area such as the door panel, glove box, and boot area.

We accept Credit cards (Visa & Mastercard) Amex/American Express, bank transfers, and cash.

Depending on the condition of your vehicle, typically takes between 4 – 5 hours.

Yes, we specialise in paint correction.

Our paint correction service is focused on restoring and enhancing your vehicle’s paint finish. We use advanced techniques to remove imperfections like swirl marks, light scratches, and oxidation, bringing back that showroom shine to your car.

Yes, we offer ceramic coating services.

Our ceramic coating is a protective layer applied to your vehicle’s exterior surfaces. It provides long-lasting protection against environmental factors, UV rays, and contaminants. This nano-coating creates a hydrophobic barrier, making your car easier to clean and maintaining a glossy appearance. Our ceramic coating services are designed to keep your vehicle looking its best while reducing the need for frequent detailing.

Our Ceramic coating comes with 10 years warranty. However, we also have other coatings that come with a lifetime warranty depending on the maintenance of the vehicle.

We only remove seats if you ask us our detailers at extra costs.

Usually takes 2-3 hours to complete the job, depending on the car.

Mon – Saturday : 8:30AM – 8:30PM

We are open on Sunday Special appointments only

We cover all Sydney regions

If you have a covered area, we can still detail your vehicle. If you do not have we can reschedule for the next available date/time.

Simply, you can notify one of our staff 48 hours prior to your booking. however, deposit are non refundable.

We do not charge to inspect the paint on your vehicle or interior for a quote.

It depends on how deep the scratch is, typically paint correction removes  90% of paint defect. However, we cannot promise that we will remove all scratches. Machine buff and sanding will be applied if needed minimise the damage.

A clay bar is either a natural or synthetic engineered resin compound designed to remove contamination from your vehicle surface to provide a contamination-free, smooth surface.

Yes, additional charges may apply if we find your vehicle takes more time for us to clean, extra charge will be applied for sand, dog hair, mud and any vomits.

Yes, we can, we have special chemicals and machines that will remove the odor from your car.

Yes, we do have a special treatment for mouldy cars. We have managed to remove 95% of all the mould from cars and make it safer for people to drive their cars. We use special machines and chemicals to kill mould permanently.

Graphene coating is a durable, protective layer that enhances surfaces and provides resistance to scratches and chemicals. It offers a glossy, hydrophobic finish for extended longevity.

Paint Protection Film is a clear, thin layer applied to a car’s paint to shield it from scratches, rock chips, and other minor damages, preserving the vehicle’s appearance.

The duration of a Paint Protection Film’s effectiveness varies, but it typically lasts between 5 to 10 years with proper care.

Both ceramic and graphene coatings offer excellent protection for your vehicle, but they have distinct advantages:

Ceramic Coating

• Durability: Long-lasting, typically up to 2-5 years.
• Gloss: Provides a high-gloss finish.
• Hydrophobic: Repels water and makes cleaning easier.
• UV Protection: Protects against UV rays and oxidation.

Graphene Coating

• Durability: Potentially longer-lasting than ceramic, with some claims of up to 7 years.
• Scratch Resistance: Offers superior scratch and abrasion resistance.
• Hydrophobic: Excellent water repellency.
• Heat Dissipation: Better heat dispersion, which can reduce water spotting.
• Anti-Static: Reduces dust accumulation.

Car detailing is a comprehensive cleaning and reconditioning process that involves restoring and protecting both the interior and exterior of your vehicle. Unlike a regular car wash, which primarily focuses on surface-level cleaning, detailing involves in-depth procedures such as paint correction, interior deep cleaning, and application of protective coatings. The goal is to enhance your vehicle's appearance and preserve its value.

The duration of a full car detail can vary based on the vehicle's size, condition, and the specific services requested. On average, a complete detail can take between 4 to 8 hours. Certain advanced treatments, such as ceramic coating, may require the vehicle to remain in our care overnight to ensure optimal curing and effectiveness.

The frequency of car detailing depends on factors such as your driving habits, environmental conditions, and personal preferences. For most vehicles, we recommend a comprehensive detailing service every 4 to 6 months to maintain the vehicle’s aesthetic appeal and protect it from wear and tear.

Our Full Detail or "Prestige Signature Detail" service is an all-encompassing package designed to rejuvenate your vehicle. It includes a thorough exterior wash, paint decontamination, clay bar treatment, paint correction, waxing or sealing, and detailed interior cleaning. We also address the wheels, and glass surfaces, ensuring every aspect of your vehicle is meticulously cared for.

Yes, our Exterior Paint Correction service is designed to significantly reduce or eliminate surface-level scratches, swirls, and imperfections. By using advanced polishing techniques and high-quality compounds, we can restore your vehicle's paint to a near-original condition. For deeper scratches, we can provide professional advice on the most suitable repair options.

While our primary recommendation is to bring your vehicle to our fully equipped workshop to ensure the highest quality results, we do offer mobile detailing services for certain packages. This allows us to provide convenience while still delivering professional care. Please contact us to discuss your specific needs and whether mobile service is appropriate for your desired detailing work.

To ensure we can provide the most thorough detailing service, we kindly ask that you remove all personal belongings from your vehicle, including items in the trunk and glove compartment. This allows our team to access and clean every area of your vehicle without obstruction.

Booking an appointment with Prestige Car Detailing is simple. You can book online directly though our website. You can contact us directly by phone, email, or through our website's booking form. We recommend scheduling your appointment in advance to secure your preferred date and time, especially during peak seasons.

The longevity of the detailing results depends on several factors, including your driving environment, vehicle storage conditions, and maintenance practices. Typically, the protective effects of detailing can last several months, with some treatments, like ceramic coatings, offering protection for up to several years. Regular maintenance, such as gentle washing and prompt removal of contaminants, will help prolong the results.

Yes, our Deep Interior Clean service is specifically designed to address and eliminate stubborn odors. Using advanced steam cleaning and deodorising techniques, we target and neutralise odors caused by spills, smoke, pets, and other sources, leaving your vehicle smelling fresh and clean. We alse use special machine to remove treat any odors.

Mould Treatment is a specialised service that effectively removes and prevents mould growth within your vehicle's interior. It is particularly necessary if your vehicle has been exposed to excessive moisture or if you notice a musty odor. Mould can pose health risks, so timely treatment is essential to ensure a safe and clean environment inside your vehicle.

Our detailing services include protective treatments that help safeguard your vehicle's exterior against the elements. While rain may temporarily affect the appearance, the protective layers we apply will minimize water spots and make it easier to clean. If your vehicle experiences rain shortly after detailing, we recommend contacting us to discuss any concerns and arrange for a touch-up if necessary.

The "Prestige Maintenance Detailing Plan" is designed for car owners who want to keep their vehicles in pristine condition throughout the year. This plan offers a convenient and cost-effective solution to ensure your car always looks its best with minimal effort on your part.

Details:

1. Prestige Signature Detail:
   • Comprehensive interior and exterior cleaning.
   • Interior steam cleaning, including boot.
   • Exterior paint correction.
   • Car paint protection application.
   • Full exterior detail (wash, wax, polish).
2. 5 Maintenance Details (Every 2 Weeks or 1 month):
   • Vacuuming of the interior (seats, floors, mats).
   • Dashboard and console wipe-down.
   • Exterior wash and wax.
   • Tire and wheel cleaning.
   • Window cleaning (interior and exterior).

Frequency:
Bi-weekly service: Every two weeks, one exterior and interior detail is provided, ensuring your car stays clean and fresh. If a customer misses a scheduled the detail, they can "roll over" that service, with a maximum of 2 rollovers per year.

Benefits:

• Cost-effective: Saves money compared to booking individual services.
• Convenience: Regular maintenance means less need for deep cleaning.
• Consistent Appearance: Keeps your car looking its best all year round.
• Priority Scheduling: Subscribers get priority booking slots.

For more details, check the packages page or contact us at 1300 115 000 if you're interested to discuss more.